Our Quality Policy

Quality Policy

The quality aspects of our design and manufacturing business is critical to our ballistic instrumentation systems, not only by enabling us to provide high quality products, but also through developing lasting customer satisfaction and continually improving our business.

To enable MS Instruments Ltd to provide a service that meets our customer needs, we are committed to the personal development of staff so they are assertive, reliable, professional and competent in everything they do and are encouraged to undertake professional development and capabilities.

We are committed to a policy of continuous improvement in the quality of products that we design and manufacture. To achieve this, we have invested in the latest design technology and supply chains that allow us to create world leading ballistic instrumentation systems, as well as respond to customer enquiries promptly, whether it is a quotation, enquiry, design, development, manufacture or supply.

This technology is enhanced by the maintaining of a QMS that has been assessed and approved by a UKAS recognised assessment body.

Management practices and employee work activity will, without exception, promote the “on-time” delivery of customers’ goods at a competitive price that meets all legislative and safety requirements.

Everyone at MS Instruments is committed to satisfying the applicable requirements of all interested parties and meeting all legislative requirements.